FAQs

Q: Some accessories are missing.

A: If there are any missing accessories during installation, please check the accessory list to check the missing parts and contact your dealer or GoodWe local technical service center.

Q: The power generation of the inverter is low.

A: Check the following items:

If AC wire diameter is suitable;

Is there any error message displayed on the inverter;

If the option of inverter’s safety country is right;

If it is shielded or there is dust on the PV panels.